Privacy Policy

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Last Updated April 15, 2026

This Privacy Policy describes how Magnetawan River Mercantile (the "site:, "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from magnetawanrivermercantile.com  (the "Site) or otherwise communicate with us regarding the Site (collectively, the "services")  For the purposes of this Privacy Policy, "you" and "your" means you as the user of the services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully.  By using and accessing any of the Services, you agree to the collection, use and disclosure of your information as described in this Privacy Policy.  If you do not agree to this Privacy Policy, please do not use or access any of the Services.

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational legal, or regulatory reasons,.  We will post the revised Privacy Policy on the Site, with a revised date and take any other steps required by applicable law.

To provide the Services, we collect and retain certain information.  The information we collect and use varies depending on how you interact with us.  In addition to the specific uses set out below we may use information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Service, our rights, and the rights of our users or others.

When use use the term "personal information" we are referring to information that identifies, relates to, describes or can be associated with you.  Information that you directly submit to us through our Services may include; contact details including your name, address, phone numbers,  email address, our order information including your shipping address, payment confirmation, account information including the information you choose to include in communications with us, for example, when sending a message through the Services.  Some features of the Services may require you to directly provide us with certain information about yourself.  You may elect not to provide this information, but doing so may prevent you from using or accessing these features.

We may also automatically collect certain information about your interaction with the Service (Usage Date).  To do this, we may use cookies, pixels and similar technologies (Cookies).  Usage Data may include information about how you access and use our Site which includes device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services.

Finally we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf,  such as Companies who support our Site and Services such as GoDaddy, our payment processors, who collect payment information (bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with products or services you have requested in order to perform our contract with you.

We will use your personal information to provide you with the Services in order to perform our contract with you, including to process your payments, fulfill your orders, to send notifications to you related to your account, purchase, returns, exchanges or other transaction, to create, maintain and otherwise manage your account, to arrange for shipping and other features and functionalities related to your account.  We may use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show your advertisements for products or services.  This may include using your personal information to better tailor the Service and advertising on our Site and other websites.

We use your personal information to detect, investigate or take action regarding possible fraudulent, illegal or malicious activity.  We use you information to provide you with customer support and improve our Services.  This is our legitimate interests in order to be responsive to you, to provide effective services to you, and maintain our business relationship with you.  Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security".  In addition, any information you send to us may not be secure while in transit.  We recommend that you do not use insecure channels to communicate sensitive or confidential information to us.  

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide the Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.

If you have complaints about how we process your personal information, please contact us using the contact details provided  below.  If you are not satisfied with our response to your complaint, depending on where you live you may have the right to appeal our decision by contracting us using the contact details set out below or lodge your complain with your local data protection authority.

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call 519-320-00015 or email us at sales@magnetawanrivermercantile.com or contact us at 266 Doe Lake Road, Katrine, ON P0A 1L0